Last updated: April 14, 2026
Ship With Satya ("we", "our") is committed to protecting the privacy of our business clients ("you"). This policy explains how we collect, use, disclose, and safeguard your information when you use our B2B courier aggregation platform and services.
Business Info: Company name, type, GSTIN, address, PAN, industry, shipment volumes. Contact Info: Name, email, phone, designation. Shipment Data: Addresses, consignee details, package details, declared value. Financial Data: Wallet transactions, payment methods (via third-party gateways), invoices, COD data, bank details. Technical Data: IP addresses, browser type, device info, login timestamps, API logs, cookies.
Courier Partners: Shipment data shared for fulfillment only. Payment Processors: PCI-DSS compliant gateways; we don't store card details. Service Providers: SMS/email, analytics, cloud hosting, support — access only as needed. Legal: When required by law. We do not sell your data to third parties.
SSL/TLS encryption, AES-256 at rest, regular audits, role-based access, Indian data centres.
Data retained while account is active + 7 years for tax/regulatory compliance. Tracking data retained 1 year post-delivery. Deletion available on request (subject to legal requirements).
Essential cookies for auth and sessions. Analytics cookies for usage patterns. Manage via browser settings.
Access, correct, delete (subject to legal), withdraw consent, export data, lodge complaints with data protection authorities.
Material changes notified 15 days before taking effect via email or dashboard.
Email: privacy@shipwithsatya.com | Address: Ship With Satya, New Delhi, India | Phone: +91 12345 67890